Fast and reliable - the way business broadband should be
By helping you change the way you connect, your business can benefit from better quality, faster, more effective and productive internet working.
But don't just take our word for it – read how we're working for hundreds of businesses
We’re independent
So we can meet your business needs quickly and easily
Naunton Dickins, vice president, Swisscom Event Solutions in Europe, Middle East and AfricaUrban Wimax’s flexibility and speed makes for a very attractive package. From the success of our first event together, we feel very positive about working with Urban Wimax. This was the most trouble-free network that we’ve ever had.
We won’t let you down because we’re independent. We own and manage our wireless network, so we have the agility, flexibility and freedom to provide a fast and reliable service, with all the benefits of a leased line – without the installation costs and hassle.
We guarantee constant speed
So you get the connection you need, all of the time
Richard Underwood, chief engineer, GlassworksGlassworks is a busy film and video postproduction company that uploads and downloads very large files over the internet on a daily basis. Urban Wimax installed a high-speed connection that’s reliable and gives us excellent value.
The big difference with our wireless data service is that it’s symmetrical, which means that you get equal, constant upload and download capacity, all the time. There’s no such thing as ‘up to’ in our world – just a constant connection speed – with no data limits. Choose 2Mbps and you get 2Mbps. Choose 10Mbps and you get 10Mbps. It’s the speed you need, guaranteed.
We’re totally reliable
So you can get on with doing business brilliantly
Steven Cooper, managing director, redrouteOur business thrives on the internet, and Urban Wimax offers a level of service far above what we’re used to expecting from a supplier in the technology industry. Customer support is highly responsive and the network is totally reliable.
Reliability and security are Urban Wimax’s watchwords, and the figures don’t lie. Our core network uptime is 100%. Our guaranteed wireless service level is 99.5%, and our actual service level is 99.9%. On top of this, we use the same security standards as the US Government. Which all means that you can trust our service to deliver.
We’re dedicated to you
So you get the service you need to focus on business
Alan Paul, head of IT, Haunch of Venison galleryIt was good customer service that won us over – they really went to town to ensure we got the full 4Mbps, and spent a lot of time making sure we enjoyed the best possible connection. They’ve been so attentive that I’d say I know most of the Urban Wimax guys by name.
Our service is personal, thoughtful and committed. We're local and available 24/7 to ensure a constant, reliable and secure broadband connection. No excuses, ever.
We promise you'll be satisfied
• We're so certain you'll be delighted with our services that we offer you a 30-day satisfaction
guarantee.
• If we don't deliver to our SLA in the first month of your service, you can end your contract.
• No questions, no strings attached.
