Local and Intelligent customer service
We want the customer service you receive to be as good as the connectivity we provide. We believe in building lasting relationships with all our customers and outstanding service is at the very heart of our business.
We're a local business serving local businesses and are very responsive and proactive. We have an intelligent customer relationship system that enables us to consistently respond to your needs, quickly and effectively.
- Local customer support line with trained technical operators to help with any problems you may have
- Online account facilities so you can manage us from your desktop
- Dedicated customer services support
- Human and automatic communications so you can choose the way you want to contact us
- Single bill for quick, easy and simple finances
If you have any more questions please don’t hesitate to get in touch
Customers
Craig Moehl, Groovy GeckoBT required 30 days to provide an SDSL line, but Urban Wimax delivered a stable Internet line in seven days. It was the first time we'd worked with Urban Wimax, but we'd happily use them again.
Case study
Streaming Media
We promise you'll be satisfied
• We're so certain you'll be delighted with our services that we offer you a 30-day satisfaction
guarantee.
• If we don't deliver to our SLA in the first month of your service, you can end your contract.
• No questions, no strings attached.
