
At Urban Wimax, we are so confident about the quality of our service that we offer our customers a 99.5% Service Level Agreement.
We have at heart to deliver on our promise and work very hard to go beyond. As a result, we achieved 100% core network uptime in 2008 and 2009 to date!
Our end-to-end network availability for Quarter 1 is also far above our SLA every month and with even 100% achieved in March.
We strive to keep this up!
04/06/2009
• We're so certain you'll be delighted with our services that we offer you a 30-day satisfaction
guarantee.
• If we don't deliver to our SLA in the first month of your service, you can end your contract.
• No questions, no strings attached.
